Important Order & Covid Information

IMPORTANT INFORMATION AND UPDATES

Industrial Strike Action

This week has seen the start of industrial Action on the railways. Although this will not have a direct impact on deliveries and collections at our warehouse. It is expected there will be delays with our couriers and transportation contractors. 

Please be patient if your order does not arrive as quickly as expected. We will be working hard to ensure minimum disruption with orders.

Jeepey Team: 

More challenging times ahead, the ongoing war in Ukraine is forcing up the cost of transport, fuel and raw materials. Although this will present ongoing challenges on costs and shortages for us in the UK. Our thoughts must go out to the people caught up in this terrible conflict, and put our own supply issues in context. 

On a more positive note, over the last twelve months we have bought all the Jeep Spares stock from All Makes. This move has enabled Jeepey to offer a wide range of Jeep parts including many discontinued parts for Wrangler, Cherokee, Grand Cherokee and Patriot. We also offering a wide selection of Mopar service parts for Renegade, many at less than half the retail price, check out our webshop for further details.

The Jeepey Team are committed to providing you with great service, tech advice, competitive pricing, however when placing your order please take note of the following notices on our shop: 

  • Immediate Delivery - The part is in stock at our UK Warehouse and will be dispatched the same working day if the order is placed before mid-day. Orders placed after mid-day will be collected the following working day. The majority of orders will be delivered to the customer the next day working day, however, we depend on our couriers to meet their delivery targets for this to happen. If your order does not arrive within the expected time frame, most of our deliveries come with a tracking code, this will enable you to check the delivery status. 
  • Special Order - These parts have to be ordered from the manufacturer and will take longer to arrive with you, normal circumstances will take between 7 to 21 days, some parts they will take longer, and could be temporarily unavailable. To help ensure a speedy delivery of your order, parts on your order could be substituted with the equivalent part from an alternative manufacturer. You will be notified before your order is processed and given the option to cancel. 

Pricing Policies:

Some of our prices could be subject to change after your order has been placed, this will be due to a manufacturer's unexpected price rise, increased import tariffs, surcharges, fuel price increases and handling fees from our couriers. Unfortunately, due to these increased charges, we will no longer be able to absorb additional surcharges for non-mainland (Highlands and Islands) shipping costs. You will be notified if there is a price increase to your order or increased shipping fee, you will have the option to cancel your order with a full refund.

Export Orders: 

Regarding export orders, there are still ongoing issues with Customs, therefore, we are looking at each order individually, and we will contact you by email with further information. All export customers must be aware that some items on the order may incur import duties and tariffs when they arrive in a foreign country.

Coronavirus (COVID-19)

Please note, we are working as normal, however, we ask you to follow the guidelines below when visiting our premises:

  • Customers can view our sales vehicles, and collect pre-booked orders, by appointment.
  • We request all visitors sign in at reception and use the hand sanitiser provided. 

All the best from the Jeepey and Storm Team

Updated 22nd June 2022



Storm Jeeps - Custom Jeep Builds from Jeepey